If you have any queries relating to our use of your personal data or any other related data protection questions, please contact us at firstname.lastname@example.org
We respect your privacy and will not sell or make available in any way to third parties the personal information we collect from you (‘data’) except as set out below or where we have previously obtained your consent. The nature of the services provided via this website means that we might obtain certain information about you so this statement sets out the principles explaining how we use your data.
How we use your data
When you register on our website, we will ask you to provide certain basic information, including your contact details. We will store this data and may use it to contact you unless you have asked us not to do so.
We, and our agents and sub-contractors, use information held about you in the following ways:
- to carry out our obligations to you and to process your application effectively
- to ensure that content from our website is presented in the most effective manner for you and for your computer, mobile phone or tablet
- to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
- allow you to participate in interactive features of our service, when you choose to do so
- to notify you about changes to our service.
To enable us to monitor and improve our website, when you use it we may gather certain information about you. This includes details of your operating system, browser version, domain name and IP address, and the details of the website you were referred to us from. We may provide such aggregate information to third parties. This information (eg IP address, operating system and browser type) will not include details that can be used to identify any individual.
Third Party Links
We are not responsible for the data policies, procedures or content of any other websites that are linked to our website.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. You accept the inherent security implications of dealing online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or through wilful default.
All information you provide to us is stored on secure servers. Any communications or payment transactions will be encrypted using SSL (Secure Socket Layer) technology. SSL has been designed to work with Explorer browsers and you should use the latest version of the software to take full advantage of this added security. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
If you submit content to our website
By submitting any questions, answers, comments or other material to us you give us unconditional permission to use this information regardless of any moral rights, copyright, service mark, trademark or patent laws. Further, you allow us to publish, modify, edit, translate, distribute and otherwise reproduce the information in whatever format we choose.
If you submit articles or other content directly to us we will keep a record of the email addresses you used. We will keep a record of the content and comments sent to us and from time to time we might publish on our website some of the comments which have been made. You accept that by using any open section of our website, like the Message Boards or Questions and Answers, your comments will visible on our website.
Your responsibility to us
We have certain responsibilities under legislation and to the pension providers we list to verify the identity of registered users, and we will need to make enquiries and obtain certain information from you for that purpose. By using our website you confirm that all information you supply is be accurate and that we may pass on such information, as we consider necessary, to relevant parties.
Disclosure of your data
We may disclose your data to any member of our group, which means our ultimate holding company and its subsidiaries. We will only disclose your personal information to third parties in the following situations:
- if we are under a legal obligation to disclose it
- in order to enforce our Terms of Business
- where we have previously obtained your permission
- to enable you to receive information you have requested as part of your registration and the site services to be sent to you by email (we will disclose your email address).
Transfers out of the European Economic Area (‘EEA’)
To ensure that our records are up-to-date, we may contact you from time to time to check that the information you have provided is still accurate. If, at any stage, any of your details change and you would like us to reflect that change, please email us with revised details.
Changes to our policy